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Dune Health and Wellbeing provides psychological treatment to clients injured in a motor vehicle accident under Comprehensive Third Party (CTP) insurance policies or who have been injured at work under Worker's Compensation (WCP) insurance policies.
Our treatments are provided under the clinical framework established for this purpose and whose goals are:
Optimise participation at home, work, and in the community and achieve the best possible health outcomes for injured people.
Inform other healthcare professionals of our expectations for managing injured people.
Provide guiding principles for providing healthcare services to the injured client, their healthcare professionals and decision-makers.
Ensure healthcare services are goal-oriented, evidence-based and clinically justified.
Assist with dispute resolution.
The above Framework is established under these five guiding principles:
Measure and demonstrate the effectiveness of treatment
Adopt a biopsychosocial approach
Empower the injured person to manage their injury
Implement goals focused on optimising function, participation and return to work
Base treatment on the best available research evidence
As a provider, our primary objective is to support the client’s recovery and return to a normal lifestyle. This is generally achieved through evidence‑based clinical intervention and management.
We will:
Set expectations for the client regarding their recovery, active participation in recovery, planning, and treatment from the first consultation.
Conduct a detailed assessment and (where applicable) provide information to inform and/or confirm diagnosis and treatment strategies. Where a diagnosis is unclear, we will provide a provisional diagnosis and explain our reason(s) for this.
Obtaining information from the insurer and/or employer to assist with goal setting and tailoring of treatment interventions.
Provide information to the support team regarding the client’s progress and capacity for work.
Educating all parties about the health benefits of good work.
Improving the client’s independence and participation in their home and community if recovery at work is not possible.
FAQs
FAQs
Why should I see a psychologist after a motor vehicle or workplace injury?
When someone is involved in a motor vehicle injury (whether it be as a driver, passenger or pedestrian) or a workplace injury - they may experience a range of changes to their mental and physical health. For some, these changes resolve relatively quickly; for others, the impact of the injury can have long-lasting effects.
If you have been involved in a motor vehicle or workplace injury and are struggling with your mental health, you may benefit from seeing a psychologist. Under your Compulsory Third Party (CTP) or Worker's Compensation claim, your insurer may approve you for psychological treatment.
Do you see clients under CTP/Worker's Comp?
Yes
Does DHW have psychologists registered and approved to see CTP/Worker's Comp clients?
Yes
How many sessions can I use?
The number of sessions you can use under CTP or Worker's Comp will depend on your individual situation and what your insurer will approve.
What do I need for my initial consultation?
You will need the following details before booking your initial consultation:
Your CTP/WC claim number
The name of the insurer where you have made your CTP/WC claim
The date of your motor vehicle injury
A referral from your GP or nominated treating doctor
Written approval from your insurer to attend the initial consultation
Do I need to pay anything?
No. While you have an existing CTP/WC claim, and if your insurer has approved you to see a psychologist, then your insurer will be billed directly for the treatment sessions and any associated costs relevant to your claim.
Do I need to wait long?
No. Our Provisional Psychologists' calendars are open, and there are little to no wait times for appointments.
Note: Our role does not include advocating for the worker concerning the management of their claim, litigation or other compensation processes.
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